Senior Project Manager (847117JF-R)

ServiceNow Acceleration Programme

iSolutions provides IT services at the University of Southampton, and we are looking to employ a highly experienced Project Manager who can help us continue to improve the way we deliver services to staff, students and researchers.

This post is part of a programme team dedicated to the development and rollout across the University of the ServiceNow platform. This is an ambitious programme of work that will engage with all areas of the University and will deliver a broad range of novel solutions and service improvements.

To be successful you will need a high-level of experience managing large complex programmes of work that deliver transformational change to an organisation. 

You will be educated to a high standard (postgraduate level or equivalent) and have a strong desire to deliver quality customer service. You will need excellent organisational skills and experience of managing stakeholders at all levels of the organisation with sometimes competing needs. This is a busy and key role that will support the overall performance of the University.

You will have a highly professional approach, be able to work with senior staff to create governance, drive decision-making, project planning, prioritisation and delivery that supports our strategic direction.  You will demonstrate excellent direct and indirect communication skills appropriate for a wide cross-section of stakeholders.

This isn’t a job for the faint hearted! iSolutions is one of the largest departments within the University’s Professional Services Group and we provide a broad and complex range of ICT services to support our diverse user community of more than 20,000 students and over 5,500 University staff.

You will have a skill level (including experience and other qualifications) equivalent to a post-graduate degree.  A PRINCE2 Practitioner or equivalent agile or traditional project management qualification is also required.  You will be able to build, manage and motivate project teams in a matrix management environment.  You will be professional, clear-thinking under pressure and have a thorough, diligent approach to project management.

Desirable experience: MSP, Agile, ITIL, knowledge of enterprise-scale service management systems and HE organisations.

About the University of Southampton:

We are committed to our strategic principles of: collegiality, quality, sustainability and global reputation; which our new leadership team is using to implement meaningful change.  We value equality and diversity and we are a founding signatory of the Athena SWAN Charter.  We have held an Athena SWAN Bronze Award since 2006, demonstrating that we are committed to addressing equality issues in order to maximise the potential of all our people.

Work-life balance is important to us and this is reflected in our generous maternity policy and childcare facilities; employees are also able to participate in the Childcare Voucher Scheme.  Our staff may wish to have working patterns that fit in with their caring responsibilities so we invite requests to undertake this role on a part-time or a flexible working basis. 

As part of our commitment to your well-being we offer an occupational pension scheme and generous holidays.  

Further information about working at University can be found on our web site, https://jobs.soton.ac.uk/display.aspx?id=1091&pid=0

Application procedure:

You should submit your completed online application form at www.jobs.soton.ac.uk. The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Suzanne Stone (Recruitment Team) on +44 (0) 23 8059 4043.  

Closing Date: 28 May 2017
Post Type: Management, Specialist & Administrative