Webinar On Social IQ - The Science of Success

Overview:

Are you confident that you interpret situations appropriately? Have you ever left a meeting or social event thinking, "I sure blew that"? If so, it's time to brush up on your Social IQ. Knowledge about what behaviors are appropriate in any social or mixing business and social setting boosts your confidence and helps you present yourself in a positive, professional way. Join the leading North American Civility Experts to learn how Boosting Your Social IQ can help you succeed at work.

Why should you attend: 

You only get one chance to make a first impression. In spite of your best efforts to do the right thing, a lack of Social IQ can result in you doing exactly the wrong thing. Increasingly sensitivity to diversity issues and awareness of how to respond appropriately with different people in different settings is an essential skill. 

After completing this session, participants will be better able to:

• Be more confident when reading verbal and nonverbal cues
• Use Social IQ to send positive impressions
• Be perceived as credible, confident, and competent based on respectful behavior
• Exhibit civility and lead by example

Areas Covered in the Session:

• The three elements of social intelligence and why each is important to your success on the job
• How to assess your own Social IQ
• How your social style can be adjusted for greater "fit" and how this can benefit you in your career
• Why being "etiquette-wise" can help you avoid social and business blunders that can damage your reputation
• How high social intelligence can help you navigate language, cultural, and generational barriers

Who Will Benefit:

• Executives
• Managers
• Human Resource Professionals
• Young Business People of All Ages
• Anyone who Interacts in a Range of Social and Business Settings
• Anyone who works in a Culturally Diverse Industry

Instructor:

Lew Bayer A commitment to choosing civility and striving daily to practice what she preaches has made Lew Bayer an internationally recognized leader in her industry. For the past 14 years, Lew has lead the team at Civility Experts Worldwide- now 33 affiliates strong with representation in 12 countries- and earned the title of Canada’s leading expert on civility in the workplace. 

Lew is a recipient of the Manitoba Woman Entrepreneur of the Year Award for International Business. She was also nominated for the RBC Canadian Woman Entrepreneur of the Year Award in 2009, 2010 and 2011. In May 2010, Lew was the first Canadian to be awarded the prestigious AICI International Civility Star Award. 

Release of The Power of Civility in May 2011 makes Lew an 8-time published author. She is a national columnist who is frequently called upon for expert advice and she has worked with organizations large and small in a range of sectors all over the world. 

Lew takes the view that "civility is its own reward" and so encourages her team and clients to focus on the social capital outputs and less tangible benefits building social intelligence and culturally-competent communication consistently deliver. Lew is a graduate of McGill University, a member of the training team at Manitoba Tourism Education Council, Faculty at Georgetown University, Train Canada Corporation, and for the Canadian Management Center in Toronto. Additional credentials included Certified Culture Coach®, Master Certified Civility Trainer, and Project Manager/Essential Skills Practitioner with Workplace Education Manitoba. Lew is also founder and Executive Director of the Canadian Center for Cultural Competence, Chair of the Every Girl Can Canada® Initiative, Publisher of Civility at Work™ Magazine, Founder of the Macaroni and Please™ Manners at School program, proud mentor for The Etiquette House, and President of the International Civility Trainers Consortium. 

What's next? To meet growing demand for civility training, Civility Experts Worldwide launched the Civility Speakers Bureau 2011 and the flagship location of In Good Company Etiquette Academy and Finishing School is scheduled to open February 2013.