Administrator (Multiple Positions) (REG287426X1)

If you are looking for the first or next step in your career, this is an exciting opportunity to join Registry and Academic Affairs, and we look forward to hearing from you. Further information surrounding the work we do; our teams and our mission is available online.   

What will you be doing?

As part of our Frontline Services team, you will work in a dedicated, customer-facing team, based across one of our four Student Service Centres. The focus of your role will be delivering a high-quality service to support students throughout their time at the university. 

You will provide support to students on live chat, on our enquiry management system, or in person, depending on what the student needs. 

As a member of our Customer Service team, you will be motivated to deliver high standards of service. We are looking for someone who:  

Enjoys working as part of a team  Has a customer focussed approach  Likes solving problems and finding solutions  Is confident finding information from a variety of sources, such as the university’s website Will quickly become an expert on key services, seeking out and sharing best practice  Can communicate confidently  Is proactive and can think on their feet 

You will be required to work on campus every day to support the in-person student experience, this role does not allow for hybrid working.  

Why work with us? 

At the University of Nottingham, we are committed to providing generous employment packages whilst supporting the well-being of our staff to help them reach their full potential, for further information and detail on benefits, please click here.

There are 2 positions available. Work patterns fall between 09:00 to 17:00 Monday to Friday. Our vacancies are permanent, full-time posts (36.25 hours); however, applications from candidates wishing to work less than full time (to a minimum of 29 hours per week) will be considered. Job share applications may also be considered. Please specify in your application if you wish to work less than full time and the number of preferred hours. 

Informal enquiries may be addressed to kim.whitehouse@nottingham.ac.uk. Please note that applications sent directly to this email address will not be accepted.

Closing Date: 17 Mar 2026
Category: Administrative, Professional and Managerial (APM)