Business Support Assistant (Maternity Cover) (B2M05-26-R)

About the role 

We are seeking a proactive and organised Business Support Assistant to join our Business to Markets team, based primarily at our Stoke Campus. In this key operational and administrative role, you will support business engagement and income-generating activities, including apprenticeships.

You will act as a first point of contact for employers and stakeholders, managing inboxes, qualifying leads, maintaining accurate records and liaising effectively with internal and external partners. This role is ideal for someone who is detail-oriented, customer-focused and confident working with data and multiple stakeholders in a fast-paced environment.

Main Responsibilities 

Lead the onboarding and application process for apprenticeships starts generated by the team

Support the Business Prospect Development Managers and team with data and management information to inform reporting

Liaise with internal and external stakeholders and partners in order to further develop our business engagement activities

Undertake data entry, enquiries management, including the employer inbox, acting as a first point of contact, and qualifying leads for the business development team 

Contact For Informal Discussion

Katy Chesters- katy.chesters@staffs.ac.uk

Closing Date: 10 Apr 2026

Department: Professional Support

Salary: £28,381 to £32,546 Per Annum (Maternity Cover, 12 Month Contract)
Fixed Term