Category: Professional | Faculty/Division: Information Technology | School: Operations | Department: Systems Teams | Location: Multiple Campuses | Post Type: Full Time | Closing Date: 02 Oct 2017 |
We have a vacancy for an experienced and self-motivated Support Analyst to provide first and second line support to the University staff and students for all AV and IT services. The team operates within the ITIL Service Management framework.
You must have a successful track record in a similar technical support role, including:
Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware
Sound understanding of operating system security principles
Working knowledge of Audio Visual technologies
Knowledge of Apple, Linux and mobile operating systems
Working with a range of external suppliers
You will need to have excellent interpersonal and customer facing skills. You will be confident in communicating at all levels and will be passionate about knowledge sharing to enhance the overall quality of the team.
You will be required to work on a one week rotating shift pattern.
As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name.
تنويه:
نحن نهدف إلى توفير المعلومات الصحيحة والموثوقة حول الأحداث القادمة، لكن لا يمكن أن نقبل المسؤولية عن نص الإعلانات أو حسن نية منظمي الحدث. لا تتردد في الاتصال بنا إذا لاحظت معلومات غير صحيحة أو مضللة وسنحاول تصحيحها.
