Senior Administrative Manager: Academic Support and Operations (Fixed-term) (SOC421819)

The School of Education leads the way in high-quality research, teaching and professional education. We are a highly regarded school - our teacher training rated as 'outstanding', and we are ranked 3rd out of all education departments in the UK in the latest Research Excellence Framework (REF).  

We are seeking an experienced and dynamic manager to lead our Academic Support Team.  Working closely with the School Operations Manager, with academic staff, and with professional services colleagues, you will focus predominantly on operations and support for postgraduate taught and research courses, undergraduate courses, and courses in English for Academic Purposes.  You will ensure the effective management of your team and their wide range of activity, optimise operational effectiveness, and support smooth operation of education and student experience for the School. 

You will also play an active part in the management and leadership of the wider Operations Team for the School, alongside a team of other managers. 

You will be highly organised and efficient at prioritising a busy workload for a team, as well as providing excellent customer service and expert knowledge. You will be expected to work largely independently, whilst working closely with a wide range of colleagues.   The successful candidate will bring with them extensive experience in a relevant or equivalent role, and a proactive approach to issue resolution and developing and improving business and processes. 

This role reports to the School Operations Manager, as part of a large and vibrant operations team.   

Hours for the post are full-time (36.32 hours per week), however job share arrangements may be considered. 

The role is available on 2 year fixed-term contract basis or as an internal secondment opportunity. Requests for secondment from internal candidates will be considered on the basis that prior agreement has been sought from both your current line manager and the manager of your substantive post, if you are already undertaking a secondment role.

Informal enquiries may be addressed to Helen Phillips, email: Helen.Phillips@nottingham.ac.uk. Please note that applications sent directly to either of these email addresses will not be accepted.

Closing Date: 05 Jan 2020
Category: Administrative, Professional and Managerial (APM)