مشاركة
المؤسسة: Staffordshire University
المملكة المتحدة
وجد : 2022-05-25 منتهي الصلاحية
تفاصيل :

Who is Staffordshire University?  

We are the Connected University with 100 years of experience and ambition in becoming the UK’s foremost digital Institution. Our main campus is located in Stoke on Trent alongside our Centres of Excellence in Healthcare Education located in Stafford and Shrewsbury. Staffordshire University London’s Digital Institute is our first campus outside the Midlands. 

With more than 10,000 Full Time Undergraduate and Postgraduate students on campus, we continue to drive innovation and change, aiming to positively disrupt our sector. For our University, it is about so much more than the numbers. In fact, if there’s one thing that sets us apart, it’s our people who are all #ProudToBeStaffs. Every one of our employees goes above and beyond to deliver on our connected mission, responding to the needs of our students, academic partners, businesses and society.   

Over the past 5 years, we have transformed ourselves into a Gold standard provider of teaching and learning, gaining historically high positions in the UK league tables. With digital skills being at our core, we strive for diversity in all its forms and play an important role in our local communities and regional economies. 

About the role  

An exciting opportunity has arisen to join the International Recruitment and Development team at Staffordshire University to enhance and support the international applicant journey, and provide dedicated service to our international agent network. Supporting the international recruitment strategy for the University, you will be responsible for several key activities within the International Recruitment team, including: 

• Multi-channel international student communications (including telephone, online events, email etc) to support conversion activity across touchpoints of the international enquirer and applicant journey • Co-ordinating, issuing and managing the international agent contracts, and associated processes, maintaining accurate records • Maintaining and developing CRM activities with key stakeholders including agents, applicants, and parents • Using the University CRM system, provide reports on activity undertaken in relation to conversion

You will be passionate about customer service and will play a key role in developing and nurturing relationships with a large overseas education agent network, working together to meet the University’s ambitious international recruitment targets. You will also be comfortable utilising a CRM system and be confident with data, reporting and analytics. 

This role requires a creative, confident, and friendly individual who will be responsible for delivering ongoing information, advice, and guidance various stakeholders throughout the admissions cycle. 

What you will need to be successful in this role: • Exceptional verbal and written communication skills • Understanding and experience of Higher Education focussed student recruitment conversion activity • Outstanding attention to detail with the ability to prioritise and work under own initiative

Should you require a more informal discussion about the role please contact Lilli Li (Regional Manager) Lillihoiting.Li@staffs.ac.uk 

In return for your dedication, we have a competitive benefits package available

Competitive incremental rates of Pay32 days Annual Leave plus 11 days Bank Holiday and Discretionary daysExcellent Pension SchemeAccess to continued professional and personal developmentAn opportunity to become part of the wider University communityAccess to an Employee Assistance ProgrammeDiscounted Health & Fitness Facilities on site at the Stoke CampusDiscounted Travel by Rail or Bus, with the option of season tickets loans 

We reserve the right to close any vacancies when we are in receipt of sufficient applications. All applicants are advised to complete and submit your applications as soon as possible.

 

 

 

                                                                                                                      

 

Closing Date: 05 Jun 2022
Type: Professional Support





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