Campus Support Assistant (EHA1511-0625)

We’re here to create and harness knowledge, to deliver opportunity for everyone.

About the Role

This is an exciting opportunity for a Campus Support Assistant to join our Campus Support Team within Facilities Management.

Your main duties and responsibilities will include:

Provide a formal reception and security function at key locations across campus at the direction of the Campus Support Supervisor e.g. the Catalyst, the Hub etc.Deal calmly, professionally and supportively with students on campus at all times of day and night. This includes responding positively to any students requesting help or support regarding any matter and may also involve attending first aid, wellbeing or alcohol related incidents.Monitor and respond to critical alarms e.g. fire, intruder, personal, maintenance to effectively manage risk and to ensure the protection of life and property whilst providing reassurance to staff and students affected.

For informal enquiries about this vacancy, you may wish to contact: Christopher Blee, Campus Support Supervisor Nights at Bleec@edgehill.ac.uk.

About You

As Campus Support Assistant, you will have:

Experience working within or alongside the emergency services or similar response type tasksA calm and composed nature which you can apply to all situations, demonstrating professional and supportive approach when dealing with variety of circumstances on campusThe ability to manage security operations efficiently while maintaining a helpful and reassuring demeanour is essential for this role.Understanding of modern security operations methods, including expertise in CCTV systems, access control, patrol monitoring, and control room systems and ability to apply them effectively to maintain a secure environment is desirable. 

At Edge Hill University we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Rewards & BenefitsDiscounted membership to our onsite state-of-the-art sport and leisure facilitiesStaff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more.Employee assistance programme with access to free confidential counselling sessions, legal & financial advice, and health & wellbeing resourcesA wide range of development programmes to enhance your careerBeautiful award-winning on-campus working environment.Automatic enrolment into the Local Government Pension Scheme with our employer contribution of 17.8%Campus Support Holiday Calculation

As shift workers, Campus Support staff have their holidays calculated differently. Since all shifts are 11 hours long (plus a 1-hour unpaid break) and follow a 4-on, 4-off pattern, the calculation ensures equivalent holiday entitlement in proportion to average shifts worked.

The shift pattern repeats over 8 weeks, during which staff work 28 shifts. This averages to 3.5 shifts per week (28 shifts ÷ 8 weeks). The calculation below applies this ratio to standard holiday entitlement.

Campus Support Holiday Entitlement (Based on Shift Pattern)

Length of Service

Calculation

Total Shift Days (Rounded)

Grade 1-4 (0-5 Years)

(22 + 13) ÷ 5 × 3.5

24.5 days

Grade 1-4 (5+ Years)

(25 + 13) ÷ 5 × 3.5

27 days

Additional Notes:

Campus Support holidays are based on shifts, rather than standard working days.Campus Support staff work 182 shifts per year, compared to 260 working days per year for non-shift workers.The calculation aligns with Government Guidance regarding shift workers holiday entitlement, ensuring fairness and consistency with other staff groups.About Us

At Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we’ve been creating access to knowledge for those who may not have had the opportunity to before. 

Today, the effect we have has a far-reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you’ve ever wondered if one person can make a difference, simply speak to our alumni, students, and award-winning staff.

Because for us education isn’t about how much you take in. It’s about what you take out into the world. 

Inspiring minds and changing futures since 1885, Edge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education.

Closing Date: 05 Jul 2025

Department: Support

Salary: £27,330 to £29,360 per annum
Permanent campus based role