Quality Support Officer (ED13075)

We are seeking an experienced and detail-focused Quality Support Officer to join our Faculty Office in the Faculty of Humanities & Social Sciences. 

About the role

We are seeking an experienced and detail-focused Quality Support Officer to join our Quality Office in the Faculty of Humanities & Social Sciences.

In this pivotal role you will support the effective organisation and implementation of academic governance, regulatory compliance, and quality assurance and enhancement processes across the Faculty. You will support the Faculty Assistant Registrars and the Faculty Education Manager.

A central part of your role will be to act as Secretary to the Faculty’s Strategic Programmes Committee (FSPC) and to provide operational support to the Faculty Learning, Teaching and Quality Committee (FLTQC). You will act as Faculty lead on the course development and change processes. 

Full training will be provided, and you will be supported to develop your expertise in the University's Quality Assurance Framework and wider regulations. 

Our ideal candidate

You’ll need a strong understanding of (or willingness to learn) higher education quality assurance, committee procedures, and regulatory requirements. 

This is a fantastic opportunity for someone with experience in academic administration or governance who is ready to step up into a role with broader responsibility and the chance to contribute to strategic initiatives.

Key skills and experience include:

Excellent organisational and communication skills

Confidence working with academic regulations, policies, and quality assurance frameworks

Experience supporting committees and producing accurate documentation

Ability to analyse data and present information clearly

A collaborative working style, with the ability to build strong relationships across teams

Proactive problem-solving and continuous improvement mindset

About the Faculty

The Faculty of Humanities & Social Sciences comprises six departments with an excellent reputation for research and teaching. 

Our Professional Services team works at the heart of Faculty operations, supporting strategic goals and delivering high-quality services to staff and students.

We offer:

A supportive and collaborative working culture

Opportunities for professional development and progression

Hybrid working – typically part of the week on campus and part remotely

Faculty social events, wellbeing activities, and community fundraising initiatives

Additional information

For an informal discussion about the role, please contact the Faculty Assistant Registrar – Sophia Ward at sw2865@bath.ac.uk, however please ensure your application is submitted via the University website. 

What we can offer you:

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

Free counselling services through Health AssuredCycle to work schemeElectric vehicle salary sacrifice schemeStaff discount at Team Bath gymStaff discounts on postgraduate tuition feesStaff discount on language coursesGenerous employer contributory pension schemesGenerous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balanceA wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and moreFree entry to the Holburne Museum in BathLocal discounts and moreA family-friendly workplace An excellent reward package that recognises the talents of our diverse workforceRelocation allowanceVisa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.

   

Closing Date: 19 Oct 2025

Department: Management, Specialist and Administration

Salary: £31,236 to £37,694