Income Assistant (Internal Only) (FAB265525)

This vacancy is open to employees of the University of Nottingham only. 

The Income Team (Income and Collections Department) are seeking an experienced customer focused Income Assistant.

Reporting to the Income Team Leader, the successful candidate will provide a friendly people centred service to students and staff at the University. They will deal with a range of financial enquiries, offer advice and post payments to the University's Financial systems.

Candidates should hold a minimum of 5 GCSEs (or equivalent) including Maths and English. Previous financial experience and experience of using the main Microsoft 365 products is essential. Previous customer service experience is also required.

This is a full-time permanent post - Monday to Friday - hours 8:45 a.m. to 5:00 p.m. Your working hours will be (36.25 hours per week).
The usual working week will include a mix of on campus days (Nottingham) and remote working from home.

What we offer- 

A friendly, diverse, and supportive working environmentA hybrid working arrangement with the blended approach of home and office working each weekGenerous holiday entitlement of 27 days plus standard bank holidays and five university closure days including closure between Christmas and New Year.You will have access to a range of benefits and rewards, including fitness and health facilities, staff discounts, travel schemes and many more. To find out more about what we can offer you, follow the link to our benefits website

What next-

Further information is available in the role profile. To apply for this vacancy please click ‘Apply Now’ to complete your details.

Please contact David McKenzie (david.mckenzie@nottingham.ac.uk) if you have further questions about this role. Please note that applications sent directly to this email address will not be accepted.

#INT

#LI-DNI

Closing Date: 13 Nov 2025
Category: Internal Only