Description :

Birmingham City University is looking to appoint an experienced Quality Assurance Officer to work in partnership with the Faculty of Arts, Design and Media.  The role will encompass a broad range of quality assurance functions in respect of the initial approval, ongoing management and periodic review of the Faculty’s academic provision.

The role will be based in the Quality Assurance and Enhancement team, which, together with the Disability Support team, forms part of the University’s Quality Enhancement and Inclusion service.  The aims of this innovative new service are to:

develop the University’s systems, processes, policies and procedures to promote inclusivity in learning, teaching and assessment, and; identify barriers to effective engagement amongst the University’s diverse student population. 

Main Duties

The role of Quality Assurance Officer covers a wide range of quality assurance and enhancement activities including:

Management and co-ordination of:

course approval events;

curriculum modifications;

course monitoring;

periodic review events;

accreditation and re-accreditation of courses;

Oversight of the Faculty’s external examining arrangements;

Acting as Secretary to the Faculty Learning, Teaching, Assessment and Quality Committee;

Provision of expert advice and guidance on University regulations, policies and procedures;

Oversight and day-to-day management of the Faculty’s definitive curriculum documentation.

Skills and Experience

Many of the activities listed above will require the post holder to act as an Event Officer (Panel Secretary).  Proven experience of advising and guiding Panels on matters of policy and regulation and the completion of high quality written reports of approval events and/or minutes of Faculty/University Committees is therefore essential.

A good understanding and working knowledge of key external reference points such as the Office for Students regulatory framework, the QAA UK Quality Code, CMA guidance and their articulation in a UK HE context is also essential.

An important aspect of the role is the ability to develop effective and productive working relationships with Faculty staff, including senior academic staff and the Faculty Executive Group.  Prior experience of working effectively in partnership with Faculty staff and providing high quality support for a range of quality assurance activities is therefore highly desirable.

Previous experience of contributing to policy and procedural developments and an awareness of sector good practice would also be advantageous. 

The person

You must have a keen eye for detail and the ability to assimilate and evaluate data and information quickly to provide informed advice. You will also be expected to demonstrate excellent communication skills and the ability to negotiate, persuade and influence colleagues within the Faculty, the wider academic community and other professional service departments within the University. 

You will need to be able to manage a wide range of tasks and your time proactively and efficiently.

You will also need well developed ICT skills and be a proficient user of the full suite of Microsoft Office software.

To apply for this role, complete the online application and upload your CV along with a covering letter/expression of interest as part of your application for this role.

For an informal discussion please contact Victoria McGrath (Head of Quality Enhancement and Policy) via email

Closing Date: 01 Mar 2020
Category: Admin/Clerical


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