Network Engineer (DS20-07-R)

Who is Staffordshire University?  

We are the Connected University with 100 years of experience and ambition in becoming the UK’s foremost digital Institution. Our main campus is located in Stoke on Trent alongside our Centres of Excellence in Healthcare Education located in Stafford and Shrewsbury. Staffordshire University London’s Digital Institute is our first campus outside the Midlands.

With more than 10,000 Full Time Undergraduate and Postgraduate students on campus, we continue to drive innovation and change, aiming to positively disrupt our sector. For our University, it is about so much more than the numbers. In fact, if there’s one thing that sets us apart, it’s our people who are all #ProudToBeStaffs. Every one of our employees goes above and beyond to deliver on our connected mission, responding to the needs of our students, academic partners, businesses and society.  

Over the past 5 years, we have transformed ourselves into a Gold standard provider of teaching and learning, gaining historically high positions in the UK league tables. With digital skills being at our core, we strive for diversity in all its forms and play an important role in our local communities and regional economies.

About the role

Staffordshire University are looking for a Brilliant and Friendly individual to join our Digital Services Networking Team in the role of Network Engineer. 

Working with the team you will be responsible for the provision of University wide voice and data services ensuring that the network is performing effectively to support our learning and teaching activity. 

On a daily basis you will be configuring, testing and installing Cisco network and telephony equipment, using industry standards and best practices, whilst using the management platform to monitor all services to ensure that they are working correctly. You will also be responsible for providing second line support for Incidents, Service Requests and Problems that arrive from our service desk.   With regular investigation and implementation of new technologies and services, you will influence the future direction of the network. 

Your role will cover support of the following areas: switching and routing, Wi-Fi & Location Analytics, IP Telephony and Contact Centre, Security (Firewalls, VPN and Identity Services Engine) and internet connectivity to our Azure Cloud and SAS services.

The successful applicant will have an opportunity to work on a number of exciting new technology projects to assist Staffs to become the UK’s leading Digital University. This includes the design of our new Catalyst building which will use Cisco software defined networking to bring a new digital experience to its occupants and visitors, powered by the network. 

We are looking for a technically minded, forward thinking individual from an IT background with some knowledge and skills the field of networking. You will have exceptional communication and customer service skills and a passion for all things Digital to help us innovate and provide creative solutions for our customers at Staffordshire University.

For an informal discussion about the role please contact Emily Hampson via email: Emily.hampson@staffs.ac.uk

In return for your dedication, we have a competitive benefits package available:

Competitive incremental rates of Pay32 days Annual Leave plus 11 days Bank Holiday and Discretionary daysExcellent Pension SchemeAccess to continued professional and personal developmentAn opportunity to become part of the wider University communityAccess to an Employee Assistance ProgrammeDiscounted Health & Fitness Facilities on site at the Stoke CampusDiscounted Travel by Rail or Bus, with the option of season tickets loans

Closing Date: 03 Oct 2021
Type: Professional Support