Sales Manager (060021)

An opportunity has arisen within the Commercial Services department for a self-motivated, pro-active and highly organised individual to join our team.

This role is responsible for the promotion and sales of a large portfolio of student and community memberships, junior programmes, adult courses and private coaching to prospective, new and current members of Surrey Sports Park (SSP).

The post holder is responsible for ensuring the SSP Commercial Services strategy is adhered to, following a customer-centric approach to guide prospects to the most appropriate services and programmes, whilst building relationships to help support customer retention and any subsequent customer recovery strategies. 

The role will work closely with the Customer Experience Manager and Sport & Fitness Delivery Manager to promote and deliver an exceptional customer journey and positively enhance the customer experience. The post holder will also work closely with the Marketing & Communications team on a variety of acquisition campaigns.

The successful candidate will have excellent management, organisational and prioritisation skills, and experience of working independently and dealing with unforeseen circumstances and problems.

This role requires work during unsocial hours, including early mornings, late evening and at weekends.

Surrey Sports Park is at the heart of sport and physical activity in Surrey, and our mission is to deliver the best possible sport, health and wellbeing experience to our University of Surrey students and to the wider SSP community. We provide strategic added value to the University by delivering an outstanding student experience through social and competitive sport and providing an excellent environment for wellness and fitness for Surrey staff and students, and our community impact is significant both culturally and physically.

If you would like to discuss this role further, please contact Jodie Jackson on jodie.jackson@surrey.ac.uk

The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable.

Please note CVs cannot be accepted without a completed application form.

Closing Date: 12 Oct 2021
Category: Surrey Sports Park