Student Support Assistant (SA9217B)

The University of Lincoln is looking to appoint an enthusiastic Student Support Assistant to join our Student Support team.

The Student Support Centre is a key support department within Student Services at the University of Lincoln. Our dedicated and professional team is available to help with student enquiries regarding University systems and procedures, funding, fees and payments, housing, personal support and general advice and information. We provide practical help, advice and support, resolve issues and concerns.

As a Student Support Assistant you will operate the University’s main switchboard, providing a professional and efficient service to external callers and the University community. You will also provide a variety of administrative support to the Student Support Centre team and deal with queries from students either in person or via email/phone which will include signposting to other services or members of the Student Services Team under the guidance of the Student Support Officers. 

The post is permanent, part-time at 20 hours. The expected hours will be Monday to Friday 12.00 Noon to 4.00 pm

We provide our staff with a comprehensive benefits package which includes 30 days annual leave pro rata (with additional University closure days and bank holidays), a generous pension scheme, local and national discounts, green travel initiatives, and a variety of development opportunities.

If you share our passion for excellent customer service and enjoy working in a fast-paced and friendly environment, we would love to hear from you.

The closing date above is given as a guide. We reserve the right to close the post early once we have received a sufficient number of applications, so we advise you to submit your application early to prevent disappointment.

Closing Date: 18 Oct 2021
Category: Administrative and Professional Services