Head of Technology Operations (ITDDO1020)

Grade 9 (£53,353 – £61,823 p.a. depending on experience) 

This role will be based on the University of Leeds Campus with scope for hybrid working. We are open to discussing flexible working arrangements

Are you a skilled and experienced IT Leader? Are you committed to delivering an effective and efficient service in a large and complex organisation? Do you have experience of delivering both customer service excellence and continuous service improvement in a changing landscape? 

The University of Leeds is one of the top 135 universities in the world.  We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities.  Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe. 

You will be responsible for leading our third line infrastructure and cloud teams ("IT Technology Operations" incorporating Datacentre, Cloud, Network, Operating Systems, High Performance Computing and Storage teams), enabling a culture of customer service excellence across your service area and more widely across IT. You will take a key role in the continued development of the service offering, enabling a culture of continuous service improvement and input into the implementation of the IT strategy. 

You will represent IT at a University level and externally in both Higher Education and IT Sectors, collaborating with a wide range of stakeholders to articulate targets and strategies to support the University's strategic plan. 

This is a key leadership role within the IT Service and is expected to work proactively with considerable autonomy, setting vision and engaging. 

What we offer in return

26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!Generous pension scheme plus life assurance– the University contributes 21.6% of salaryHealth and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more.Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!  

To explore the post further or for any queries you may have, please contact: 

Peter Halifax, Chief Technology Officer

Email: p.halifax@leeds.ac.uk

Closing Date: 06 Mar 2023

Section: Professional & Managerial

Salary: £53,353 to £61,823 per annum