Webinar On Communicating Assertively in the Workplace

Overview:

This webinar offers an expansive view and practice of communicating assertively - one whose primary goal is on creating harmony in the workplace. You will learn how to communicate assertively through the use of stories, examples, tips, guidelines, and experiential exercises. Included in this practice of assertiveness is a unique model of communication, which, with its supporting principles, can serve as a guide to help you cultivate your "assertive self."

Why should you attend: 

Choosing to speak up at work can be risky, especially if our work environment does not outwardly support such behavior. Yet regardless of what our current situation may be, there are times that our job may depend upon our asserting ourselves. What do we do then if we don't know how? 

Assertiveness is the single most important skill that we can acquire as professionals. Learning to communicate assertively can transform our professional life. It is a skill that can serve both our organization and us. For our organization, it allows us to be present with our team and disagree with fellow team members without requiring them to be wrong. For our self, we can use it to disengage from another's self-serving or manipulative behavior. It allows us to know what our own truth is, and then, if we so choose, express that truth in a manner that is respectful of others. 

When team members communicate assertively with each other, an atmosphere of belonging and welcome for everyone becomes the norm. In this way, our understanding of assertiveness expands from being focused strictly on our own wellbeing to creating a workplace where all may peacefully coexist. 

Areas Covered in the Session:

• A dynamic, creative model of communication that will empower you to speak with clarity, getting your point across no matter to whom you are speaking
• How to increase your assertive ability while respecting other's concerns
• How to say no and have the strength to stick with it
• An assertive bill of rights
• To center yourself in a way that will increase your inner strengthand
• Coping skills that allow you to focus on your goals, and to acknowledge criticism but be your own judge as to what you want to do or not do about it

Who Will Benefit:

• CEO
• Senior Vice President
• Vice President
• Executive Director
• Managing Director
• Regional Vice President
• Area Supervisor
• Manager

Instructor:

Robert Elliott has worked with individuals and groups throughout North America, Asia, Micronesia and Europe as a speaker, corporate educator and leadership coach. He has conducted his Creating Quality leadership, communication, and relationship building programs with executives, middle management, and support personnel from Fortune 500 companies as well as smaller companies in the fields of technology, healthcare, insurance, entertainment, and manufacturing. In addition, he has worked with federal and state agencies, the military, law enforcement, and county and city governments. He has also served on the business faculties of UCLA, UC Irvine, San Diego State University and Loyola Marymount University Extension Programs. 

Robert earned a bachelor’s degree in political science from the University of California at Berkeley, where he graduated with honors, and an MFA in writing from Sarah Lawrence College.

Price: $105.00

Time: 10:00 AM