An HR Approach for Defensible Workplace Investigations: Managing Complaints with Compliance

This webinar will show how you can perform an objective, factual, thorough and defensible workplace investigation that meets the employer's compliance obligations.

Why Should You Attend:

Employers have obligations to investigate complaints made by employees for a myriad of reasons including discrimination, harassment, violence in the workplace, and other prohibited conduct.

In the event of employee complaints employers are required to perform a thorough, objective, professional investigation. The investigation’s purpose is to gather the facts, take appropriate action and then if warranted, take such action that a further incident is avoidable or becomes less likely. An employer is also responsible for preventing and/or handling retaliation towards those making complaints or serving as witnesses in an investigation.

Areas Covered in the Seminar:

1. Why companies are required to do investigations.
2. How to take a complaint.
3. Investigatory best practice policies, procedures and protocols to have in place.
4. Interviewing witnesses, including uncooperative or angry ones.
5. How to handle physical, testimonial and documentary evidence.
6. Best practices in writing investigative reports.
7. Preventing and handling gossip, retaliation and interference.
8. Indicators of professional Investigations.

Who will Benefit:

• HR Managers who have to perform investigations
• The HR person in the one person HR office
• Management who have investigative responsibilities
• Those who have to oversee others investigations such as Plant Managers, HR and Boards.