The Psychology (and Law) of Harassment Investigations

This training on harassment investigations in the workplace will cover practical steps to conduct effective and legally compliant investigations into harassment, discrimination, or other misconduct allegations/ complaints.

Why Should You Attend:

When you receive an allegation of workplace harassment, discrimination, or other misconduct, taking prompt and appropriate action is your legal responsibility. However, understanding your legal responsibilities is only half the battle; most of the mistakes in complaint investigations involve the way the parties are treated, what they think is fair, and how the process is communicated and/or implemented.

Areas Covered in the Seminar:

• Understanding what laws influence (for better or worse) your investigation.
• Deciding whether or not to investigate.
• What your managers should know about taking the initial complaint.
• Choosing the right investigator.
• Using the perspectives of the accused and the complainant to your advantage.
• Creating a successful road map before you start the investigation.
• Developing effective interviewing with the complainant, accused and witnesses.
• Using psychology to get to the truth, evaluate credibility, and create perceptions of fairness.
• Using lawsuit-proof documentation.
• Handling the impact on the rest of the department, including rumors, questions, and the aftermath.
• Making the right decision, determining corrective actions and writing a court-ready report.
• Communicating investigation results with sensitivity and fairness.

Who Will Benefit:

• Senior HR Professionals
• HR Analysts
• HR Mangers & Directors
• HR Personnel
• Managers & Supervisors
• Employee Relations Professionals
• Line managers
• Directors, Vice Presidents & Managers of Recruiting/Retention
• Directors, Vice Presidents & Managers of Human Resources
• Employment Managers/Specialists
• HR Coordinators/Supervisors