Secondary steelmaking refractory maintenance is vital to both productivity and safety in a meltshop and caster. It is important for those involved to have a thorough understanding of the basic concepts of refractory system design. Consultants, suppliers and recognized industry experts have developed a curriculum to educate attendees on the following topics: refractory raw material selection; properties of refractories, application and limitations of refractories; theory and application of insulation; design and application of stir plugs, lances and slidegates; free opens, refractory handling, installation and pre-heating; ladle secondary steelmaking — LMF; and casting requirements and wear mechanisms.