Placements Administrator (Fixed Term, Internal Only) (SCI265425)

INTERNAL VACANCY

This vacancy is open to employees of the University of Nottingham only.

We are seeking a friendly, enthusiastic person with a collaborative approach to working to join the School of Pharmacy’s Placements Team. This is a great opportunity to join a progressive, welcoming and innovative school, contributing to an area of work that has a big impact on the student experience. 

This role will take the lead in processing student travel claims via the NHSBSA Travel & Dual Accommodation Expenses (TDAE) scheme. You will be expected to become the Team’s expert at navigating the NHSBSA platform to ensure that claims are dealt with quickly and efficiently. This includes:

Checking and authorising student placement travel claims, ensuring that these adhere to NHSBSA guidelinesResolving incorrect claims and queries from studentsResponding to queries and requests for information from NHSBSAHelping to develop guidance documents and online information to help students navigate the process

As this scheme is new for pharmacy students in 2025, this role will play a key part in shaping our internal processes and helping our students and staff understand the system.

You will also be expected to be an active member of the Placements Team, acting as a point of contact for both students and external placement providers. As such you will be expected to deliver a high level of service at all times. Tasks will include:

Providing exceptional support to our students – including answering queries and supporting students before and during their placement Ensuring that the Placements Database is up-to-date and that all student/placement records and documentation are accurateAssisting with any financial administration associated with placements

You will need to bring to the role:

Excellent oral and written communication skillsAbility to work independently to resolve issues and student/provider queries.Reliability, adaptability and the ability to maintain accuracy in your work, even when under pressure.Extensive IT knowledge, including MS Office suite (e.g. Outlook, Word, Excel, SharePoint and Teams)A positive attitude to building and maintaining professional relationships with students, providers and colleagues in the School/wider University.Experience of working successfully as part of a team in a relevant role.

We can offer a hybrid working arrangement with a blended approach of office and home working each week. As a University employee, you will have an excellent choice of benefits and rewards, including access to fitness and health facilities, staff discount and travel schemes, along with 27 days' holiday allowance (plus additional University closure days) and a highly attractive pension scheme.

The post is offered on a fixed term basis for two years. Hours of work are full-time (36.25 hours). Job share arrangements are possible - please specify in your application if you wish to be considered as part of a job share arrangement.

Requests for secondment from internal candidates may be considered on the basis that prior agreement has been sought from both your current line manager and the manager of your substantive post, if you are already undertaking a secondment role.

Informal enquiries may be addressed to Kevin Cooper (kevin.cooper@nottingham.ac.uk). Please note that applications sent directly to this email address will not be accepted.

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Closing Date: 18 Nov 2025
Category: Internal Only