Support Worker Service Administrator (Internal Only) (REG283925)

INTERNAL VACANCY

This vacancy is open to employees of the University of Nottingham only.

We are pleased to offer an exciting opportunity to join Disability Support Services as an administrator in our Support Worker Service.   

You will provide professional, confidential, proactive, and flexible administrative support to the Support Worker Service and wider Disability Support Services team, receiving and responding to internal and external queries, working in a busy and dynamic environment with other administrative colleagues.

â¯You will have: 

Significant administrative experience, excellent communication, and people skills as well as strong organisation and accuracy skills.   Extensive level of IT skills, including MS Office suite (e.g., Outlook, Word, Excel, SharePoint, and Teams).  Ability to provide and maintain a high level of customer service, whilst working to deadlines, within established procedures to agreed quality standards with minimum day to day supervision.  Independence, initiative, and a flexible approach to work, to react to changing priorities and work circumstances and the motivation to work collaboratively with colleagues. 

What you will do: 

You will manage your time to: 

Provide knowledge, skills and advice in relation to the delivery of approved Support Worker support to disabled students.Receive and respond to internal and external queries, via a generic mailbox, providing advice and resolving both simple and complex issues. Support the service to recruit and train Support Workers and maintain a database of their availability and skill set.Identify areas for continuous improvements, to minimise disruptions to our operations and the student experience and to improve our service.⯠

Where and how you’ll work: 

This role is full time (36.25 hours per week). We are based on University Park and offer flexible working across the working week with some time spent on campus and some time spent working from home. 

Informal enquiries about these roles may be addressed to Charlotte Slade email: charlotte.slade@nottingham.ac.uk

Please note that applications sent directly to this email address will not be accepted.⯠

#INT
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Closing Date: 19 Jan 2026
Category: Internal Only