an opportunity has arisen for a Funding and Scholarships Administrator to work within the busy Student Services department.
The main purpose of this role is to work within a team to provide an excellent customer service to students and staff, with particular emphasis on the administration of the Student Financial Support Funds and Scholarships for further and higher education students.
Much of the day to day work will be handling enquiries, administration of the University’s hardship funds and assisting students with face to face, telephone and email enquiries.
Applicants must have excellent I.T. skills, financial knowledge, excellent interpersonal skills and the ability to deal with confidential information with discretion.
In addition, the successful candidate will have experience of working in a customer facing ‘front line’ service and an understanding of the Higher Education environment, in particular, the role of Student Services provision.
This is a full-time appointment requiring a flexible approach to working hours covering evenings and weekends to support the students throughout the year.
The University of West London is a leading modern university specialising in the education and development of exceptional creative, business and service professionals. We set ourselves apart by being a career focussed, professionally engaged, university of quality. We have grown in both size and reputation and have been ranked the best modern University in London (The Times/The Sunday Times Good University Guide 2018). With the Elizabeth line opening we will be even more accessible, with Ealing 42 minutes away from Reading and 24 minutes from Liverpool Street.
Please be advised that it is expected that appointment within a grade will normally be at the minimum point.
Interviews are scheduled to take place during week commencing Monday 20 August 2018.
A Standard DBS Certificate is required for this post (to be undertaken upon appointment)
CVs without an online application will not be accepted
Closing Date: 12 Aug 2018
Category: Support
