Library adviser, James Cameron-Gifford Library, Sutton Bonington. Please note that post is based in Sutton Bonington near Loughborough; LE12 5RD
This vacancy offers a number of permanent opportunities with a variety of work patterns (please refer to the additional information attached).
Can you deliver consistently excellent customer service? Would you like to join our frontline team delivering academic library services to a diverse range of customers?
We’re looking for confident and enthusiastic people with first rate customer service skills to deliver our vision that puts students and academics at the heart of everything we do.
The job is a varied one, so you’ll need to be a quick learner. You’ll be flexible in your approach to work, thinking on your feet to respond to the seasonal peaks and troughs of the service.
You’ll answer a variety of enquiries about our wider-ranging service, making decisions on when to refer to others.
You’ll need to work independently at times: prioritise and manage your workload. Sometimes you’ll have to deputise for your senior.
We’re looking for people with:
A proven ability to deliver high quality customer service, in line with our WISE Ethos (Welcoming, Inspiring, Supporting Everyone)
The ability to work alone and as part of a team
Excellent communication skills
The skills to work well under pressure
If you’re fully committed and want to join our dynamic team, we’d love to hear from you!
Informal enquiries may be addressed to Rute.Billson@nottingham.ac.uk. Please note that applications sent directly to this email address will not be accepted.
Closing Date: 24 Aug 2018
Category: Administrative, Professional and Managerial (APM)
