About the Role
Working in a team with other student callers, you will be calling graduates of the University of Hull with a view to updating our database records and asking them to support the Annual Telephone Fundraising Appeal.
Role Responsibilities
• Ensure that telephone calls are conducted in a highly professional manner.
• Deliver an accurate, friendly and appropriate message from the University of Hull.
• Follow call scripts and administration procedures to solicit appropriate gifts from the maximum number of graduates approached.
• Contribute to a telephone fundraising campaign by collecting appropriate data and recording the appropriate responses.
• Update the Alumni Database promptly and accurately.
• Any other duties commensurate with the grade as appropriate.
• The post holder will be expected to undertake all duties in line with the University Health and Safety policy.
• The post holder will show a commitment to diversity, equal opportunities and anti-discriminatory practices.
Skills Required
You must be a current student at the University of Hull and be able to demonstrate the following:
• Current in-depth knowledge of the University and campus.
• A confident telephone manner.
• Ability to record data accurately.
• Excellent communication skills.
• Good attention to detail.
• Flexible and reliable approach to working hours.
This role would be ideal for any individuals who are an active member of a University Club/Society or have previous experience in a similar role.
Pay/Role Details
• £9.82/hour inclusive of holiday pay.
• Variable hours for 6 weeks, February - March 2019
• Interveiw sessions for selected candidates will be held on Monday 10th December 2018 and Tuesday 11th December 2018
• Training Day for successful candidates will be held on Sunday 3rd February 2019
How to Apply
There are two stages to complete in order to apply to become a Student Caller.
Stage One – Please complete the online application form.
Stage Two – Please call this number: 01482 463293 and leave a clear voicemail message containing the following:
• Your name, student ID and a brief description of why you want the job.
• Please then clearly read the following script: “the response has been fantastic with around half of those spoken to deciding to give and so we’d love you to make a gift of £10 a month”
To discuss this role informally, please contact Nicky Wright, Development and Alumni Relations Office, T 01482 465257, E n.j.wright@hull.ac.uk.
Closing date: 25th November 2018
Closing Date: 25 Nov 2018
Category: Operational/Admin Support/Manual/Specialist
