Assistant Facilities Manager x2 (122018-527)

Category: Facilities | Faculty/Division: Estates and Facilities | School: Estates and Facilities | Department: Campus Management and Services | Location: City Centre Campus | Post Type: Full Time | Closing Date: 02 Jan 2019 |   BCU is investing £260m million in its estate, including a major expansion of the City Centre Campus at Eastside, providing students with an enviable range of facilities.  The complete University guide ranked BCU as a top 30 UK university for spending on facilities in 2015. Birmingham City University is looking for two Assistant Facilities Managers that are professional with expert knowledge in facilities management and health and safety.  The role will be reporting to the Facilities Manager of Operations and will need to be extremely people focused. The role will cover across all the University’s buildings and therefore will need to have flexibility and adaptability in managing the day to day operations. FM operations operates in a face paced environment and is the front line services to all building user requests.  In order to deliver customer expectations then this will be met through the performance of the team which is approximately 30 staff. The role will require partnership working with other teams in the Estates and Facilities Department and engaging with key stakeholders to deliver soft FM services such as porterage, front line repairs, event set-ups, deliveries, contractor control within service yard areas and site emergencies. To be successful in the role, you will need to be an excellent people manager with the ability to multi task in an operationally demanding environment; be a confident decision maker and demonstrate a genuine commitment to providing a high standard of customer service; an ability to take ownership of problems and work hard to resolve them, have good communication, team working and problem solving skills and have a positive, flexible approach to the role. You will need to be educated to A level or equivalent experience is required, along with recognised FM training e.g. IOSH. It would be essential that you are a member of BIFM and have excellent knowledge and understanding of Microsoft packages. Previously experience of working from an FM helpdesk would be desirable. For more information about applying and for the job description for the post, please see the current vacancies on the BCU website:  http://jobs.bcu.ac.uk/. Alternatively if you require the application in a different format please contact the Human Resources Department at hrrecruitment@bcu.ac.uk or on 0121 331 6693. Birmingham City University seeks to be a single status employer and benefits include up to 32 days annual holiday, an index linked contributory pension scheme and an employee medical scheme.