Education Service Officer (SESAS1011)

Salary: Grade 5 (£25,742– £29,605 p.a depending on experience)

This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements. 

Do you want to be part of a professional service, committed to supporting students and colleagues and delivering an exceptional student experience?  Are you customer focussed and flexible in your approach? Do you enjoy working with a wide range of different people?

The University of Leeds is one of the top 100 universities in the world. â¯We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. â¯Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe. ⯠

Theâ¯Student Education Serviceâ¯is a passionate and ambitious University service that supports over 39,000 students and over 9,000 staff, to deliver an exceptional student experience. Teamwork is key to our success and our teams are committed to supporting every student to make the most of their time at Leeds and go on to succeed in their chosen career. â¯We are currently recruiting several senior administrative roles across our Service including Assessment, Programme Support, Student Support and Postgraduate Researcher Support. 

Find out more about how our staff describe our Student Education Service cultureâ¯here. Find out more about the breadth of our Serviceâ¯here. â¯

As the Technical Solutions Officer within the Assessment Team, you will support the monitoring, maintenance, and improvement of a range of technical solutions which support student administration processes, including exam resit applications and return and change of marks and awards for example. The majority of these solutions have been built using MS Power Apps and Office365 tools to deliver a more streamlined and efficient service to students and staff.  

You will work with the relevant Assessment and Faculty staff and internal/external support teams to ensure that technical solutions support the smooth delivery of services and that they are compliant with information security principles and GDPR.  

You will be enthusiastic about supporting student education activity and be adaptable and flexible. You will have excellent interpersonal and communication skills, with the ability to work collaboratively. You will have the ability to guide and support colleagues in the development and use of technical solutions, via written and visual media as well as in person. With a strong customer focus, you will always think about how we can do better and will contribute proactively to improving our Service.    

If you are looking for a role that will challenge you and provide opportunities to use your technical skills on a regular basis, we would love to hear from you. 

What we offer in return 

26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year! Generous pension scheme plus life assuranceGenerous pension scheme options plus life assurance Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls. Personal Development: Access to courses run by our Organisational Development & Professional Learning team. Access to on-site childcare, shopping discounts and travel schemes are also available. 

And much more!  

To explore the post further or for any queries you may have, please contact:⯠

Steven Sharpe 

Assessment Manager, Programmes & Assessment Support & Solutions Team 

S.T.Sharpe@leeds.ac.uk 

Closing Date: 07 Apr 2024

Section: Administrative and Clerical Support

Salary: £25,742 to £29,605 p.a.