Customer Service Advisor x 2 (907917TB)

Dates: ASAP – 7th November 2017 Working hours: 11am – 7pm Monday to Friday (weekend working requirements through assignment.

Please see below details of a new * temporary * assignment.

Job 1– Glen Eyre Halls of Residence – SO16 3UF Job 2– Wessex Lane Halls – SO18 2NU

Job details:

To be responsible for the provision of advice and information on all aspects of customer services via a range of methods To undertake a variety of administrative and support processes,accurately maintaining all associated systems and records 

Essential skills:

Experience of working in a high volume,multi- functional service environment High degree of computer literacyand excellent keyboard skills. Excellent communication skills. Ability to work with all Microsoft Office Suite (Excel, Outlook, Word) Ability to work independently, organising data and scheduling activities to ensure deadlines are met.

Desirable skills:

General knowledge of Higher Education Environment Experience of handling money or other financial transactions Able to understand cultural diversity

*  Please note temporary assignments offered through the Tempbank are temporary roles.  The start and end dates specified are the expected dates but these can change without notice and there is no guarantee of work for the duration of the assignment and no notice period required on either side.  Please ask us for further details regarding this if it is a concern for you.

If you are available and wish to be considered for the role please contact the University of Southampton’s Tempbank (either Judith or Nicola) by email:  tempbank@soton.ac.uk attaching your CV.  The CV should demonstrate your suitability for this post.  In your response please state ‘I wish to be considered for the JRT06 temporary assignment Job 1 or Job 2 or both'

Please note that all temporary workers are paid a month in arrears.  Pay day is on the last working day of each month.  This means that, depending on your start date, it could be up to eight weeks before you receive your first payment.

** Please do not apply by completing the on-line application process associated with this advert as these may not be seen **

The above assignment is open to all.  Prior to starting in the assignment it is necessary to register with the Tempbank and show both Visa and Passport documents to confirm your Right to Work.

Due to the high volume of responses we are unfortunately unable to respond to all applicants individually, but we will respond to those who the manager wishes to meet/take on for the assignment.  This advert is likely to close before the closing date when a suitable applicant is found.

** Please do not apply by completing the on-line application *

 

  

Closing Date: 25 Aug 2017
Post Type: Temporary Workers