Hospitality Supervisor (KN5194)

The University of Bath Hospitality department provides catering to students, staff and external customers throughout the academic year and during summer months. There are numerous outlets run by the Hospitality Department offering a wide range of food and drink options. You can find out more about our outlets here: http://www.bath.ac.uk/groups/eateries/

We have a vacancy for a Hospitality Supervisor in Café - The Edge. This outlet consists of a Café operation serving freshly made sandwiches, salads, pastries and coffee on a daily basis alongside operating hospitality for The Edge conference business as well. As Hospitality Supervisor you will supervise and work as part of a team to ensure that the customer experience is optimised and high standards are maintained. Duties include training team members, rota management and adhering to financial regulations and health and safety/food hygiene standards. Full role details are included in the job description.

The successful candidate will have experience of supervising and excellent standards of customer service in a customer focused environment. You will have experience in providing team members with operational training. You will have knowledge of relevant health and safety regulations, licensing laws and work well as part of a team. You will need to demonstrate the ability to remain calm under pressure, as it can be extremely busy over peak periods.

We offer a generous package of pay, benefits and services including:

A competitive rate of pay A generous pension scheme Up to 25 days annual leave per year, eight banks holidays and five extra discretionary days A 36.5 hour week and no split shifts We close over the Christmas break but you’re still paid for this time off Regular awards for shining stars, from £20 Love2Shop vouchers up to annual awards of £750 A commitment to the wellbeing of our teams, with mindfulness sessions, fitness boot camps and free health checks Great staff social events A staff suggestion scheme, with the chance to share your ideas and earn a £20 voucher The chance to develop, with many training courses and job shadowing opportunities Up to 20 hours a year personal development time for fitness classes, training, volunteering and charity work Tax and national insurance savings through salary exchange schemes on nursery care and childcare vouchers 

This role is 36.5 hours per week on a 5 over 7 rota. The role includes early morning, evening and weekend working.

 

Closing Date: 14 Sep 2017
Type: Operations & Facilities Support