Part-time Residence Assistant - Sentinel Towers (FDRES1046)

Do you know how to go the extra mile for customers? Are you customer focused and dedicated to providing an excellent service? Do you have good interpersonal and communication skills? Do you have excellent organisation skills with the ability to prioritise tasks effectively? Are you wanting to work part-time?

We provide accommodation for around 8,000 students in either self-catering or catered halls located at different sites, both on and off the main University campus. During vacations our accommodation facilities are used for vacation letting and day meetings.

We are looking for an approachable customer focussed person to assist in the day-to-day running of one of our residential sites.As a Residence Assistant you will be required to provide excellent customer service to residents and undertake duties such as minor maintenance tasks and dealing with general enquiries.

You will have experience of working in a similar customer service role or environment and have an ability to provide excellent customer service and care.You will also have good communication skills, an adaptable and flexible approach and an ability to work on your own initiative with minimal supervision as well as part of a team.

Residence staff are required to provide a flexible service, working as necessary to meet the needs of the business on a 5 days over 7 basis.In this role you will normally work Monday to Friday, 4pm – 6pm; however, additional hours and weekend working may occasionally be required at the needs of the service.

To explore the post further or for any queries you may have, please contact:

Michael Longstaff, Senior Residences Manager

Tel: +44 (0)113 275 1265, email: rcsmilo@leeds.ac.uk

Closing Date: 27 Oct 2017
Category: Operational Support