Administrator - Student Hub (FA0253)

A major restructuring of Professional Services has recently taken place within faculties, prompted by feedback from the student body and a drive to provide better coordinated, high-standard and effective services to our students, staff and partners. This is an exciting time to join the University during a period of major transformation and investment.

The Faculty of Arts, Cultures and Education University of Hull encompasses the School of Education and Social Sciences; the School of Arts and the School of Histories, Languages and Cultures. The role holder will work as part of a team that is responsible for matters relating to the administration of programmes and student support. 

We are seeking to appoint an outstanding professional who will deliver a high-quality service. Duties will include (but are not limited to):

·      Supporting processes related to application and admission, including via specialist agencies and for professionally accredited programmes.

·      Supporting the delivery of Welcome Week and other student engagement activity.

·      Producing and compiling documentation in line with standard operating procedures including student handbooks, exam papers, pass lists and general student correspondence.

·      Administration of student attendance and engagement monitoring procedures and monitoring postgraduate student supervision meetings.

·      Undertaking reception duties as required, and acting as a first point of contact for student feedback, including complaints.

·      To use the student information system, updating student records, inputting marks, making credit checks, recording module choices, recording assessment submission and allocations of Academic Support Tutors, and producing reports as required.

·     To use the university’s document management system, the Virtual Learning Environment and other relevant repositories.

Applications are sought from those prepared to work flexibly and collegiately. The successful candidate will need to have proven communication skills to foster good working relationships with the Faculty and across university service teams.

If you would like to discuss this role informally, please contact Jill Fowlie, Manager of the Student Hub on 01482 465401 or j.fowlie@hull.ac.uk

For information about the Faculty visit http://beta.www.hull.ac.uk/Faculties/face.aspx

Closing Date: 30 Jan 2018
Category: Professional, Management and Snr Admin