Information Desk Assistant (EHA1590-0318)

Make a difference, every day, to the lives of our students.

About You

An excellent communicator with great interpersonal skills, you will have experience of front facing customer service. You will be able to demonstrate your problem solving skills, with an ability to use your initiative with a solution focused approach. You should have successful experience in an administrative role within a busy office environment, and will be able to work flexibly and organise and prioritise effectively. 

About the Role

You will be situated on the busy customer facing Faculty of Education Information Desk, and will take responsibility for a range of duties, including being the first point of contact for all visitors, students and staff. You will adopt a flexible approach to your work by assisting the Administrative Co-ordinator to the Associate Dean in key tasks, and assisting the Executive Officer to the Pro Vice-Chancellor in health & safety matters within the Faculty.

Rewards/Benefits

We want you to feel happy when you come to work and proud when you go home.

From the moment you join us you have the opportunity to enhance your skills. We offer a range of specialist development sessions or courses and an award winning staff health & wellbeing programme (HR Excellence Awards 2017). This means as well as opportunities to attend interactive sessions like ‘Presenting with impact’ or ‘Preparing for progression & success’, you are able to have a lunchtime stroll across our beautiful campus, book to get a trim from our onsite hairdresser, your car valeted, or get together with colleagues over free food and drink to watch the latest film on one of our Film Nights and so much more. 

This is just a taste of what we are able to offer you at Edge Hill University.

About Us

“A great success story… an institution that improves and impresses year after year” – Times Higher Education. 

The University has been ranked Best University Workplace (Times Higher Education 2015), judged Best UK Employer (European Business Awards 2016) and highly commended in Times Higher Education Leadership and Management Awards 2017 for Workplace of the Year.

The Times Higher ‘University of the Year’ award celebrated our distinct role in “transforming lives” – reflecting a distinctive philosophy of creating opportunity from excellence.

Based on an award-winning campus in West Lancashire, Edge Hill University offers a stimulating and empowering environment for ambitious and high performing professionals.

For informal enquiries about this vacancy you may wish to contact: Joanne Watt at Wattj@edgehill.ac.uk. 

Closing Date: 08 Apr 2018
Category: Support