Head of Service Development & Assurance (EHM0094-0518)

Make a difference, every day, to the lives of our staff and students.

About You

It is a given that you must be professionally qualified in a relevant discipline, however it is your influential leadership capability and overt passion for continuous improvement that will help you stand out as an ideal candidate for this role.

You will have significant experience as a senior manager in an estates or Facilities Management (FM) team, and you will be able to demonstrate how you have led a team on a journey from good to great. Recognised by your peers as an individual who continually strives to achieve excellence, you will be someone who will go the extra mile to exceed customer expectation.

Possessing a high level of both emotional and political intelligence, you will be able to integrate effectively within a large and complex organisation, and be able to strategically influence individuals and processes to the benefit of the business and the customer experience.

About the Role 

A fantastic opportunity has emerged to join the FM team at Edge Hill University with the establishment of a newly revised role of Head of Service Development & Assurance. Reporting to the Director of FM, you will provide the leadership and development of 4 of the 9 support teams within the wider FM department, namely:

You will become part of the Facilities Leadership Team (FLT), developing and implementing strategies, policies, plans and systems to meet the business need and student expectation. Predominantly working at a strategic and tactical level within FM, the role holder will maintain business as usual at an operational level via the directly-reporting technical management team.

Rewards/Benefits

Working at Edge Hill means working in a distinctly empowering environment, where culture and collaboration are valued above traditional process-driven thinking. This is a workplace where you can really make a difference.

As a senior colleague at Edge Hill University you will have access to a generous pension scheme, with optional corporate healthcare and extensive development opportunities.

About Us

“A great success story… an institution that improves and impresses year after year” – Times Higher Education. 

We are recognised for our outstanding achievements in student satisfaction, staff engagement, graduate employment and innovation as well as our strengthening research profile, investment and growth. The Times Higher ‘University of the Year’ award also celebrated our distinct role in “transforming lives” – reflecting a distinctive philosophy of creating opportunity from excellence.

The University has been ranked Best University Workplace (Times Higher Education 2015), judged Best UK Employer (European Business Awards 2016) and highly commended in Times Higher Education Leadership and Management Awards 2017 for Workplace of the Year.

Based on an award-winning campus in West Lancashire, Edge Hill University offers a stimulating and empowering environment for ambitious and high performing professionals.

For informal enquiries about this vacancy you may wish to contact:
Bill Hancox, Director of Facilities Management at hancoxw@edgehill.ac.uk

Closing Date: 31 May 2018
Category: Senior Manager