Student Education Services Officer (Admissions) (MHIHS1187)
ShareInstitution: University of Leeds
United Kingdom
Are you a well organised and adaptable individual who can help facilitate an exceptional student admissions process? Are you a strong communicator who demonstrates sensitivity to people from different cultural backgrounds?
As an Admissions specialist, you will provide consistent, high quality support for the Institute’s student education admissions function.You will work closely with admissions tutors with responsibility for aspects of the offer-making process for LIHS programmes.
You will develop and maintain an excellent working knowledge of the Customer Relationship Management (CRM) system for postgraduate admissions; in order to support the LIHS Admissions team. You will evaluate and revise existing LIHS admissions processes to align with the CRM and improve overall service delivery.
You will have experience of working in an administrative customer service role and will demonstrate strong IT skills and proficiency in the use of Microsoft Office products, particularly Excel and Access.Experience of using Banner or a similar student information management /Customer Relationship Management system is desirable.Your strong communication and interpersonal skills will be vital and you will demonstrate that you can work sensitively with people from different cultural backgrounds.
To explore the post further or for any queries you may have, please contact:
Emma Morgan, Senior SES Officer (Recruitment)
Tel: +44 (0)113 343 6942, email: E.M.Morgan@leeds.ac.uk
Further information
The University of Leeds is committed to providing equal opportunities for all and offers a range of family friendly policies. The University is a charter member of Athena SWAN and holds the Bronze award. The School of Medicine gained the Silver award in 2016. We are committed to being an inclusive medical school that values all staff, and we are happy to consider job share applications and requests for flexible working arrangements from our employees.
Closing Date: 01 Jul 2018
Category: Clerical Support
