Sport Centre Receptionist (2 Posts, full-time and part-time) (REG265018)

University Of Nottingham Sport is currently undergoing an ambitious change and investment programme to further support our vision to deliver an outstanding student sporting offer, and establish the University as the first choice for students wishing to combine a top quality education with an outstanding sporting experience.

As part of this programme, an opportunity exists for a full-time Sports Centre Receptionists to join our growing front of house team.

Roles and responsibilities will include taking bookings by telephone or in person, collection and reconciliation of monies on reception whilst on duty, dealing with enquiries, directing users, issuing hire equipment, dealing with membership enquiries and issuing membership cards. Checking the validity of users and dealing with lost property.

Candidates should have an excellent telephone manner and have some previous experience working with computer-booking systems, and the ability to work calmly and professionally when under pressure. Previous experience of working in a similar customer-focused role is essential, together with evidence of managing cash-handling/reconciliation processes. A first aid qualification is desirable.

The role is key to ensuring a first class and seamless experience for our student and staff members.  Excellent communication and customer care skills, together with a pro-active approach to tasks and attention to detail are therefore essential. 

This vacancy offers 2 permanent roles. The two roles offer different working patterns, one full-time (36.25 hours per week) and one part-time (Fridays and Saturdays 12.25 hours per week).

Informal enquiries may be addressed to Julie Bonser, tel: 0115 7484173 or email Julie.Bonser@nottingham.ac.uk. Please note that applications sent directly to this email address will not be accepted.

Closing Date: 02 Sep 2018
Category: Administrative, Professional and Managerial (APM)