Campus Support Assistant (Nights Only) (EHA1751-0918)

Make a difference, every day, to the lives of our students.

About You

You will have demonstrable experience of working shifts in a security or customer service environment providing residential accommodation. In addition to possessing formal qualifications in security and customer service, you will have a positive can-do attitude towards your work and our customers. Above all else, you will be committed to the FM Mission and Vision to be the very best in-house FM provider in the Higher Education sector. 

About the Role 

Campus Support provide the security, portering, mailroom, and traffic management services at the University. Maintaining a safe, inclusive and welcoming environment for all, including the provision of hotel services to over 2000 residential students on campus, the Campus Support team are recognised for their customer-centricity.

Reporting to the Campus Support Team Leader and Supervisor, as one of 4 Campus Support Assistants per shift, your primary role will be to ensure the maintenance of a 24/7 safe, secure and customer-centric environment for all members of the University community via a ‘continental’ style rotating shift 12 hour pattern. You will play a pivotal role in ensuring that we are able to deliver a consistently excellent customer experience – setting and maintaining high quality standards across all areas of the Campus Support operations.

Rewards/Benefits

We want you to feel happy when you come to work and proud when you go home.

From the moment you join us you have the opportunity to enhance your skills. We offer a range of specialist development sessions or courses and an award winning staff health & wellbeing programme (HR Excellence Awards 2017). This means as well as opportunities to attend interactive sessions like ‘Presenting with impact’ or ‘Preparing for progression & success’, you are able to have a lunchtime stroll across our beautiful campus, book to get a trim from our onsite hairdresser, your car valeted, or get together with colleagues over free food and drink to watch the latest film on one of our Film Nights and so much more. 

This is just a taste of what we are able to offer you at Edge Hill University.

About Us

“A great success story… an institution that improves and impresses year after year” – Times Higher Education. 

The University has been ranked Best University Workplace (Times Higher Education 2015), judged Best UK Employer (European Business Awards 2016) and highly commended in Times Higher Education Leadership and Management Awards 2017 for Workplace of the Year.

The Times Higher ‘University of the Year’ award celebrated our distinct role in “transforming lives” – reflecting a distinctive philosophy of creating opportunity from excellence.

Based on an award-winning campus in West Lancashire, Edge Hill University offers a stimulating and empowering environment for ambitious and high performing professionals.

For informal enquiries about this vacancy you may wish to contact Kevin Rowan, Campus Support Manager at rowank@edgehill.ac.uk 

Closing Date: 17 Sep 2018
Category: Support