Retail Team Member (077218)

 

Key Responsibilities This document is not designed to be a list of all tasks undertaken but an outline record of the main responsibilities (5 to 8 maximum)

Customer Service:Serving menu items at a counter/table, serving hot and cold beverages, taking orders at the counter/table and dealing with customer queries and issues. Cashier Duties:Dealing with various types of payments including cash and cards, operating the Electronic Point of Sale (EPOS) system and taking responsibility for the cash under their control. Light Food Preparation: Preparing food items including salads, sandwiches, buffet items and desserts and maintaining high standards of health and hygiene whilst preparing food. Preparation of Service and Customer Areas:Ensuring sufficient supplies and replenishing stock as required, setting up of counters, refrigerators, blackboards, tables and service stations. Security:Opening/closing the unit and collecting/returning keys to security when needed. General: Adhering to daily and periodic cleaning rotas to maintain a clean, healthy and safe working environment in accordance with operational guidelines.

N.B. The above list is not exhaustive.

All staff are expected to: Positively support equality of opportunity and equity of treatment to colleagues and students in accordance with the University of Surrey Equal Opportunities Policy. Work to achieve the aims of our Environmental Policy and promote awareness to colleagues and students. Follow University/departmental policies and working practices in ensuring that no breaches of information security result from their actions. Ensure they are aware of and abide by all relevant University Regulations and Policies relevant to the role. Undertake such other duties within the scope of the post as may be requested by your Manager. Work supportively with colleagues, operating in a collegiate manner at all times.

Help maintain a safe working environment by:

Attending training in Health and Safety requirements as necessary, both on appointment and as changes in duties and techniques demand. Following local codes of safe working practices and the University of Surrey Health and Safety Policy.

 

Closing Date: 18 Oct 2018
Category: Operational Services