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Institution: University of Surry
United Kingdom
Retrieved : 2019-02-07 Expired
Description :
Accommodation Services manages over 6000 residential places for students, staff and visitors at the University of Surrey in Guildford.  We are seeking a customer focused professional to join our busy, friendly team ensuring excellent service provision to all of our customers at our receptions.   You will provide a full and comprehensive customer-focused reception and advisory service for Accommodation Services.  The post holder will be the first point of contact for students, staff, visitors and guests, ensuring they are provided with a positive first impression of the service and answering all enquiries in a polite and professional manner.  You will be provided with training about the services we offer and will be required to display a proactive approach in problem-solving skills for our customers.   You must have excellent communication skills, be a confident computer user (word and excel) and have a focus on providing superb customer service all whilst operating in a busy reception environment.  You will be committed to shift work that will mean periodical evening and weekend work. One of our receptions is open 7 days a week, with limited weekend opening times.   Please apply online or download an application pack from our website www.surrey.ac.uk/jobs. Please note that CV’s will not be accepted.   If you have any questions please contact Kim Hart, Accommodation Services at kim.hart@surrey.ac.uk.

Closing Date: 18 Feb 2019
Category: Professional Services





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