Description :

The School of Management at the University of Bath is ranked among the top UK business schools, with a renowned reputation for business education and international research.To support the School’s strategic aim of delivering an outstanding student experience, an opportunity has become available for a Student Experience Officer to join the School’s MSc team, taking responsibility for supporting our one year Masters students from pre-arrival through to graduation.

A key aspect of the role will be to act as the main point of contact for tutorial support, motivating, encouraging and supporting MSc students, many of whom will be international, as they transition into their new environment. You will also work closely with other members of the MSc team, the Director of Studies and other academics who will guide on academic issues.

You will be key in coordinating the MSc Welcome programme in September and be expected to develop enhancement activities that will include; social events, experiential learning initiatives, skills workshops and programme related activities.  You will also be expected to work closely with students to encourage student-led initiatives and work with colleagues across the university in developing collaborative enhancement projects.

This is a very diverse role requiring energy, initiative and a pro-active approach.  On one hand an empathetic approach is required when dealing with student concerns whilst at the same time having the commercial awareness to understand the learning needs of post graduate business students and the School’s competitive environment.  Team working skills are essential, requiring the flexibility to cope with changing circumstances, collaboration with colleagues, and the ability to proactively share information.  The successful candidate will need to demonstrate excellent communication skills, tact, diplomacy and cross cultural sensitivity.

This post is fixed-term to cover a maternity leave, with an anticipated expiry date of 20 December 2019 or the early return of the post holder (whichever is the sooner). 

More information about the School of Management and its Masters courses can be found here:

School of Management site

School of Management Masters Courses

Informal enquiries about the post may be made to Gemma Ker-Bridges, Student Experience Manger (glb26@bath.ac.uk) However please ensure that you submit your application through the University of Bath website.

Closing Date: 07 Apr 2019
Type: Management, Specialist and Administration





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