Receptionist (CC11542)

We are looking for an experienced Receptionist to join our team to enable the smooth running of our sports facilities.

We challenge ourselves to be recognised as a leading centre for creating impact through sport and activity by maximising our unique environment every day for every customer!

Under the brand of Team Bath, over 100 staff provide activities, services and facility provision to students, university staff, the local community and to high performance athletes. We aspire to create a world leading multi-sport environment based in our inspiring Sports Training Village, supporting all ages and all abilities to achieve their personal goals.

You will be the first point of contact for all general sports enquiries and will have responsibility for booking and taking payments for facilities, classes, courses, supporting the Head Receptionist in implementing the access policy, and providing excellent customer service as part of our committed and dedicated Reception team.

You should have experience working with a range of customers, excellent interpersonal and customer care skills as well as sound IT skills to enable you to deliver high standards of service to our students, staff, general public, performance sports partners and visiting athletes.

This is a full-time position and you will be required to work an average of 36.5 hours per week over a 3-week rotating rota covering the facility opening hours and business needs between 0545-2230. 

For an informal discussion about the role please contact Claire Sidebottom (adsceas@bath.ac.uk)

A Basic Disclosure and Barring Service check will be required for this position.  

In return for your commitment, we offer a range of great benefits.  You will be able to take advantage of discounted rates to access all the facilities at the Sports Training Village. We also offer a competitive rate of pay, a great pension scheme, tax and national insurance savings through salary exchange schemes (on-site nursery care, childcare vouchers, cycle-to-work and fitness schemes), up to 25 days annual leave per year plus 8 Bank Holidays and 5 extra Discretionary days off during the year.

We aim to be an inclusive university, where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on our teams. 

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

Closing Date: 02 Apr 2024

Department: Management, Specialist and Administration

Salary: £21,828 to £22,681
+ 10% shift allowance