Healthcare Risk Management: The Way It Should Be

Overview: This webinar is on proactively surveying the risk and protecting the hospital and employees on a larger role, impacting their hospitals’ financial picture. They need to wear many hats: overseeing patient safety and clinical malpractice; business processes, including workers compensation and business interruption; and assuring control of management gaps and technical gaps. Good risk management results in robust processes and strategies.

The webinar covers the areas that are not typically addressed in the healthcare literature, especially the topics such as risk assessment, risk evaluation based on cost/benefit analysis, and the creative ways of mitigating risks.

Why should you attend: When the landmark 1999 Institute of Medicine report To Err is Human revealed that tens of thousands of people die each year from medical errors, the news was not a surprise to the profession. 

All organizations need to address their particular risks especially as it relates to medical care and medical malpractice tort claims. On the proactive side, risk management techniques will help improve the quality of patient care and reduce the costs as well as the probability of an adverse outcome turning into a medical malpractice claim. With reactive risk management, it is important to analyze the tort claims that have occurred that require intervention. The overall goal in healthcare risk management in both situations is to minimize the risk of:

• Harm to our patients
• Liability exposure of health care providers
• Public health
• Protecting employees from negligence

Areas Covered in the Session:

• General requirements of risk management
• Risk management process
• Management responsibilities
• Risk management plan
• Risk analysis
• Risk assessment
• Risk evaluation
• Risk control option analysis
• Risk/benefits analysis
• Risks arising from risk control interventions
• Review of patient complaints concerning quality of care issues.
• Review and documentation of sentinel events
• Developing RM recommendations
• Evaluation and feedback