Webinar on Science of Reliability for Patient Care

Overview: Institute for Healthcare Improvement (IHI) defines reliability as "failure-free performance over time2". This is simple enough to be understood by anyone. The aim is to have no failures over an extended time period in spite of variability in the patient environment.

spite of variability in the patient environment. 

This is in line with the technical definition of reliability as the probability of successful performance of intended functions for a specified length of time under a specified user (patient) environment. In a system where the severity of consequences is high, such as in hospitals, the goal is to achieve reliability as close to 100% as possible. This is called failure-free performance. Some hospitals have achieved this goal for specific medical procedures for several quarters. Can they extend this performance over years instead of quarters? That is the challenge we need to face and find elegant solutions zero mistakes or find a way to protect patients if a mistake cannot be prevented. 

Why should you Attend: The failures of the U.S. healthcare system are enormous considering the severity of failures. As much as 400,000 patients die each year from hospital mistakes. Another 2.1 are harmed from nosocomial infections (infections acquired during hospital stay). The cost is in billions. Discussions with doctors show that there is reluctance to apply reliability principles to healthcare systems because the variability in healthcare is enormous compared to the aviation and industrial fields. Each customer (patient) is different and each illness is unique in its own way. Then there are interconnecting systems such as cardiology, gynecology, gastroenterology, emergency medicine, oncology, and patient data from various doctors, pagers, computers, vendor software, and intensive care, each operating independently most of the time. But good approaches to improving the system reliability have been tried and tested in many industries.

There is a saying: If you don't look for a good idea, you are not going to find one. All we have to do is to look at the ideas from other industries. Some hospitals are already using the Toyota Production System. 

Areas Covered in the Session:

• Defining reliability
• Defining failures
• System reliability principles
• Process reliability principles
• Human reliability principles
• Reliability improvement begins with incidence reports
• Human Errors may be Unpreventable, Preventing Harm is an Innovation
• Methods for improving reliability
• Identifying weak links and allocate higher reliability goals to them
• Perform Healthcare FMEA (Failure Mode and Effects Analysis)
• Fault Tree Analysis for preventing harm to patients
• Fault tolerance
• Protecting patients from hospital mistakes
• Reliability improvements in Emergency Department
• Validating the improvement for reliability 

Who Will Benefit:

• Hospital senior management
• Hospital administrators
• Doctors
• Nursing staff
• Clinical engineers
• Radiology staff
• Infection control staff
• Patient advocates

Speaker Profile 

Dev Raheja , MS,CSP, A respected and sought out expert on hospital safety, author of Safer Hospital Care: Strategies for Continuous Innovation draws on his 25 years of experience as a risk management and quality assurance consultant to provide hospital stakeholders with a systematic way to learn the science of safe care. He teaches “Quality Improvement Methods in Healthcare” for the BBA program in Healthcare Management at Florida Tech University. He has written over 20 articles on healthcare quality and safety, and is a member of the American College of Healthcare Executives.   Price : $139.00      Contact Info:   MentorHealth Phone No: 1-800-385-1607 FaX: 302-288-6884  support@mentorhealth.com Event Link: http://bit.ly/Science-of-Reliability-for-Patient-Care http://www.mentorhealth.com/   LinkedIn  Follow us – https://www.linkedin.com/company/mentorhealth  Twitter Follow us – https://twitter.com/MentorHealth1  Facebook Like us– https://www.facebook.com/MentorHealth1