We are looking for enthusiastic, reliable, and hardworking people, who have a keen eye for detail and aim to deliver the exceptional operational standards required particularly at busy service times. As a member of our team, you will have a positive and energetic approach and be a colleague that the team looks forward to working with and building strong relationships with others to accomplish tasks and shared goals.
Your role will be full of variety, and at times physically demanding, working in and around our halls of residence and other properties managed by us. You will be working directly with students, visitors, and staff. Your outstanding customer service skills are key to the team's success. You need to have a logical and practical approach to deal with our buildings and people.
If you can drive and have a valid driving license that would be ideal but is not essential.
We use computers and mobile tech daily, so knowing the IT basics will be required, but full training on our systems is provided.
Main duties include:
First line building maintenance, blocked drains, changing lamps, fixing toilet seats, cleaning, rubbish removal etc.Investigating jobs, making safe where possible, and raising service requests for follow on workBuilding compliance and safety, testing fire alarms, checking emergency lights, water flushing etc.Moving stock and goods in and around site Coordinating emergency response, fire alarms first aid, floods, power outage etc. Site patrol and security Assisting in open days and accommodation tours Covering customer contact points in person and via phone, dealing with arrivals, departures, and visitor enquires Preparing sites and rooms for visitors and eventsAssisting in the daily operation of our halls and propertiesFurther details regarding the duties for the post can be found within the job role profile.
What’s in it for you?
An excellent holiday allowance of 27 days per year plus additional university closure days and bank holidays Ongoing support to develop your skills, career and gain industry recognised qualifications Employee Assistance Programme and Counselling Service - 24/7 support. Supplier discounts, travel, and reward schemes. Staff Networks, events and activities and state of the art sports facilities.A permanent post for 52 weeks of the year Uniform provided plus the tools you need to do a great job.Hours of Work:
Full Time, 36.25 Hours per week – Compressed hours 4 days a week normally working between 8:00am and 6:15pm. Working a 2-week pattern with a weekend off weekend on rotation. Public and University holidays may be required to be worked.
Job share arrangements may be considered.
This position will be offered on a permanent basis working throughout the full calendar year (52 weeks of the year) Weekend hours worked attract a 20% additional payment.
All of our vacancies can be viewed at:
https://www.nottingham.ac.uk/jobs/home.aspx
Informal enquiries may be addressed to dave.butler@nottingham.ac.uk. Please note, applications sent directly to this email will not be accepted.
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Closing Date: 19 Nov 2025
Category: Internal Only