The University of West London is a leading modern university specialising in the education and development of exceptional creative, business and service professionals.
The Student Advice team is part of Student Services and aims to deliver student centred advice and guidance to student on a range of funding, financial, housing and immigration (Tier 4) matters in a timely manner.
We are seeking a Student Advisor who is self-motivated, proactive, organised and has proven ability to work effectively with conflicting priorities and short timescales. You will undertake casework, and provide support and guidance to students and staff in respect of a range of practical advice matters, including immigration, finance and funding regulations. You will also be expected to contribute to the provision of a professional and specialist advice and guidance service to all students, to encourage their academic progress and student retention.
Successful candidates will have excellent interpersonal, communication, advocacy and customer service skills with proven case work experience and the ability to work closely with students and staff alike. Experience of working in higher education is essential. You must also have excellent I.T. skills, working with IT systems to record and report on a wide range of confidential matters.
This appointment requires a flexible approach to working hours as weekend and evening cover is required.
Please be advised that it is expected that appointment within a grade will normally be at the minimum point.
An Enhanced DBS Certificate is required for this post (to be undertaken upon appointment)
CVs are not accepted.
Closing Date: 18 Feb 2018
Category: Support
