Student Services are seeking to appoint an Evaluation and Monitoring officer. The Student Services directorate aims to enhance the student experience through the provision of high quality advice, guidance and support to students of the university. The directorate places service excellence at the core of its activity through a team of highly motivated, professional people. Comprising of a variety of teams geared to support students, the service area places student achievement and retention at the core of its business and seeks to take a proactive and innovative approach to the activities offered as part of the service area.
The directorate takes a lead role in delivery of the retention element of the access agreement, and has a significant role in planning and delivering activities, systems and processes aimed at enhancing student success, achievement and retention. The Director of Student services works closely with the Access, funding and support office in addition to the executive sponsor for retention, the University Registrar and Secretary.
Reporting to the Executive Officer to the Director of Student Services, the post holder will be responsible for managing the administrative function of the retention and progression activity based within student services. This will include planning, arranging and supporting meetings, processing, tracking and recording project requests as part of the retention steering group activity and maintaining financial records. The post holder will also take a lead role in monitoring and tracking invoicing and payments associated with the Disabled Student Allowance (DSA) related activity within the directorate. Supporting the work of the Director of Student Services, the post holder will be required to play an active role in supporting directorate retention and progression activity but may also be required to provide support for the Access, funding and support team when required.
The post holder will be required to undertake data capture, monitoring and support the evaluation of retention and progression activity; supporting the design and development of an evaluation and monitoring framework and support the gathering of qualitative and quantitative data to support the work of the Director of Student Services and wider retention steering group.
To discuss the role informally please contact Dr Angela Gardiner
E: A.B.Gardiner@Hull.ac.ukDirector of Student Services or Mrs Janet Thacker
E: Janet.Thacker@Hull.ac.uk Executive Officer to the Director of Student Services
Closing Date: 06 Mar 2018
Category: Professional, Management and Snr Admin
