The Student Advice team is part of Student Services and aims to deliver student centred advice and guidance to student on a range of funding, financial, housing and immigration (Tier 4) matters in a timely manner.
We are seeking a Student Advisor who is self-motivated, proactive, organised and has proven ability to work effectively with conflicting priorities and short timescales. You will undertake casework, and provide support and guidance to students and staff in respect of a range of practical advice matters, including immigration, finance and funding regulations. You will also be expected to contribute to the provision of a professional and specialist advice and guidance service to all students, to encourage their academic progress and student retention.
Successful candidates will have excellent interpersonal, communication, advocacy and customer service skills with proven case work experience and the ability to work closely with students and staff alike. Experience of working in higher education is essential. You must also have excellent I.T. skills, working with IT systems to record and report on a wide range of confidential matters.
This appointment requires a flexible approach to working hours as weekend and evening cover is required.
Interviews are expected to take place week commencing Monday 05 November 2018.
An enhanced DBS Certificate is required for this post (to be undertaken upon appointment). Please find attached the University's Criminal Convictions, Disclosure and Barring Policy and Procedire for further information.
Closing Date: 28 Oct 2018
Category: Support
